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As an accredited Training Partner of ServiceNow, ProCori provides a selection of trainings for the Now Platform. Currently we are offering the following ServiceNow trainings:

  • ServiceNow Fundamentals
  • IT Service Management (ITSM) Fundamentals
  • IT Service Management (ITSM) Implementation
  • Scripting in ServiceNow Fundamentals

  • We also offer tailored courses for our customers need.

    Can't find a course that fits your availabilty?
    No problem, contact us and we will offer you an on-demand class that suits your calendar.



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    ServiceNow Fundamentals in Stockholm

    November 3 @ 09:00 - November 5 @ 17:00

    SEK24000

    We are pleased to offer a 3 day ServiceNow Fundamentals Training, formerly known as system administrator training.
    The class will be held in Stockholm at the ProCori office, Sveavägen 63.

    Please note that this training will be in Swedish or English depending on attendees.

    Summary

    This course is designed for system administrators who are new to the ServiceNow ecosystem. During this 3day interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks. Specifically, attendees will learn to:

    Perform core configuration tasks

    Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts

    Add users, groups and roles

    Manage data with tables, the configuration management database (CMDB), import sets and update sets

    Work with two key process applications: Knowledge Base and ServiceNow Service Catalog

    Create workflow activities and approvals

    Configure alerts and notifications

    View upgrade history and status

    Control system access and data security

    Create baseline performance metrics

    Run reports, configure service level agreements (SLAs) and perform instance branding and customization

    Integrate social IT elements and learn best practices

    Attendees participate in real world, relevant lab exercises. The class features lecture and group discussions, as well as extensive handson practice, delivered in a wide variety of labs, tech talks and an interactive discussion of a comprehensive, realworld example. Click here to view the entire course outline.

    Who Should Attend

    This course is designed for new ServiceNow System Administrators – 03 months into a new deployment.

    Prerequisites

    The ServiceNow Foundations eLearning course – six modules that introduce the ServiceNow platform and interface.

    Note:

    Each participant need to bring their own PC, Mac or other device.

    Terms and conditions:

    All pricing is excluded of VAT

    Cancellation terms

    Cancellation have to be communicated in writing ten(10) business days before the first training starting date . No cancellation fee will be charged.

    If cancellation is 3-9 business days before start date a cancellation fee of 30% will be charged.

    If cancellation is 0-2 business days before start date a cancellation fee of 100% will be charged.

    If you have questions and/or need additional assistance please contact training@procori.com

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    Details

    Start:
    November 3 @ 09:00
    End:
    November 5 @ 17:00
    Cost:
    SEK24000
    Event Category:

    Venue

    Informator Utbildning Svenska AB
    Karlavägen 108
    Stockholm, 11526
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